There is another person that we want you to know: Rachel Claseman. Rachel is an individual who helps us to manage some of the
changes, problems and glitches that occasionally pop up between our membership records and our web site access.
Rachel is a first-year medical school student at the University of Minnesota in Minneapolis. She is originally from Maple Grove, Minnesota and with her family is a member of Lord of Life Lutheran Church. She graduated in 2011 from Concordia College in Moorhead, Minnesota.
- When you can’t remember your log in to the web site, Rachel is the one who can help you.
- When there is a glitch in the system and you can’t log in because you have more than one web site account, Rachel is the one who will resolve it.
- When you’re not sure if your membership is up to date, but aren’t able to log in, Rachel is the one who tracks that information down.
Rachel is a great person to work with and is glad to either help you when you are having issues, or to point you towards someone else who can help you.
If you need to reach Rachel, you can connect with her at troubleshooting@elcaymnet.org.
Happy New Year!
Todd